Management
Byron



E. Byron Hensley Jr.

Founder/Chairman of the Board

 E. Byron Hensley, Jr. founded Seniorlink with a dual objective: to provide elders with the choice to receive care at home and to support family members in providing care for elders. The business model came from The MENTOR Network, which Byron founded in 1983 to deliver support services to families caring for troubled teens and developmentally disabled adults. MENTOR now operates in 33 states and generates more than $1.0 billion in annual revenues.  Byron first recognized the need for greater care options when he witnessed the loss of independence suffered by his grandfather when he was moved into a nursing home. His resulting belief—that every person has the right to age with dignity, including the option to live out his or her life at home—was the impetus for Seniorlink's founding in 2000.

 

 

Tom



Tom Riley

President/CEO/Board member

 Tom Riley joined former business partner Byron Hensley at Seniorlink to build a national company providing elders and individuals with disabilities the choice to remain at home and in the community. Tom has more than 30 years of leadership success in healthcare services and proprietary education. Most recently, Tom served as CEO, and then Chairman, of ConnectEDU, an education software and services company that assists students, families, educators and governments with education and career planning. From 1998-2002, Tom served as a board member and interim Chairman/CEO of the Brown Schools, based in Austin, TX, which provides specialized residential treatment and education programs for at-risk youth. From 1996-98, he was CEO of CareAdvantage, a NJ-based provider of high-cost case management services. From 1988 to 1996, Tom served as the CFO and then CEO of National MENTOR, Inc. Tom serves on several boards, including: Seniorlink, Inc.; ConnectEDU, Inc.; Habit Opco; and Crowe, Paradis.

 

 

 

Bob



Bob Creamer

EVP/Chief Operating Officer

 Bob Creamer has dedicated his 30 year career to building healthcare delivery models that both improve patient outcomes and increase business efficiencies. He was most recently the Chief Executive Officer of Loving Care Agency, one of the country's leading providers of home healthcare to medically complex children. Prior to that he spent a decade at Gentiva, where he held numerous leadership roles including the senior role overseeing home health operations and Care Centrix, a $300M managed care outsourcing entity. He previously served as Gentiva's Chief Information Officer and Senior Vice President of Financial Operations. Bob’s additional experiences range from Investment Banking at Merrill Lynch to Physician Practice Management at Stony Brook University. At Seniorlink and Caregiver Homes, Bob applies his experience leading high growth, multi-state health service organizations to expand services across the country.

 

 

 

William



William J. McIvor

EVP/Chief Development Officer

 Bill McIvor has been a leader in various healthcare organizations for more than 25 years, focusing on providing innovative solutions to some of healthcare’s most pressing problems. Most recently Bill was a senior executive at Novasom, a unique organization serving patients exhibiting sleep disordered breathing, including obstructive sleep apnea. Previously, he was Senior Vice President for iHealth, a leading provider of cost containment solutions to health plans, where he was responsible for improving the quality and scope of client relationships. At Accordant Health, a disease management/case management company, Bill served as Executive Vice President and was responsible for identifying and evaluating new business opportunities and developing strategic relationships. Bill also operated health plans while at Oxford Health. Bill's work experience informs his leadership at Seniorlink, as he works to develop, implement, and sell care solutions for health plans.

 

 

 

Roberta A. Verville, MA, CHC

Chief Compliance Officer

Roberta Verville has dedicated her 20 year career to protecting the integrity of Medicare and Medicaid programs by ensuring the provision of quality healthcare and the accuracy of related billing activities. She is a true advocate and proponent of ethical business practices and has developed and implemented compliance programs in a variety of health care organizations and provider types such as Montefiore Medical Center, Mount Sinai Medical Center of Miami Beach, Broward Health, and provider organization Sheridan Healthcorp. Most recently, Roberta led the compliance and privacy programs at Univita, one of the country’s largest managed care providers of integrated home health services. Roberta was instrumental in helping these organizations achieve accreditations from The Joint Commission and URAC.

 

 

 

Beth Landry 

Senior Vice President, Operations

Beth Landry brings 25 years of healthcare leadership, clinical experience, and operational expertise to her role at Caregiver Homes. Her previous positions include President of Harden Healthcare’s MBS Rehab, contracting physical therapy, occupational therapy, and speech therapy programs to skilled nursing facilities and assisted living facilities. Earlier she was Vice President at Aegis at Home, and Vice President of Gentiva Specialty Programs and Gentiva Rehab Without Walls. Beth began her professional career as a physical therapist and has leveraged her post-acute leadership skills and knowledge in outpatient, skilled nursing facilities, home health, and home and community based programs. Beth has delivered rapid growth and exceptional results in past operational, sales, and clinical roles spanning across the country.

 

 

Diana Rivenburgh

Senior Vice President, People & Culture

Diana Rivenburgh has more than 25 years of experience in organizational and leadership development, change, consulting, and strategy creation. Prior to joining Seniorlink, Diana founded and served as the CEO and President of Strategic Imperatives. She has held several corporate leadership positions such as VP of Organization Development for Gartner, AVP of Organizational Effectiveness for Gentiva Health Services and Director of Organization Development & Planning for Olsten Corporation. She has been featured in various professional publications and authored numerous articles on organization development and strategy. Diana frequently presents on these and other topics at conferences and to professional associations, community organizations, and educational institutions.

 

 

Dr. Sudhir R. Ahuja

Vice President, Application Services

Sid Ahuja has dedicated his career to technology research and bringing new multimedia technology ideas to market. Sid joined Seniorlink when the company acquired Vayu Technologies, where he served as Chief Technology Officer. Previously, he was Joint Ventures Vice President within Bell Labs, Alcatel-Lucent. In a 30-year career within Bell Labs, Sid contributed to scientific programs and led numerous research projects in new multimedia services that merge capabilities of different network types. He is an expert in voice recognition, text to speech, speaker verification, face animation, human/computer interaction, video/music on demand and groupware. He has also been active in lab to market projects, bringing innovations to commercialization. Sid holds 23 patents related to computing and multimedia networking. He has published numerous papers, and is on the Computer Science Advisory Board at John Hopkins University.

 

 

Frank Brazile

Vice President, Technology Strategy

Frank Brazile has 22 years of progressive technology management experience with various technology initiatives, including enterprise data management, low latency trading applications, investment management, and customer relationship management. Before he joined Seniorlink, Frank was a systems integration delivery manager with a variety of fast-growth consulting organizations, including BusinessEdge Solutions and Knowledgent, Inc. where he specialized in technology and management consulting for leading financial services and insurance industry clients. Earlier, Frank served as a software engineer and engineering manager team-lead on complex initiatives at leading US and Swiss companies. Frank started his career in the public sector as an environmental scientist supporting basic and applied research in hydrology using Geographic Information Systems (GIS) technology.

 

 

Doug Charles

Vice President, Client Experience

Doug Charles has over 25 years of experience in various leadership roles at Lucent Technologies/Alcatel-Lucent/Bell Labs and the US Department of Defense. His broad range of expertise covers software and hardware product realization, deployment and support including product development, product management, project management and business development. Doug has led several teams in the development and management of telecommunications, security, and healthcare products from newly-developed to well-established market-leading solutions. Most recently, Doug was Vice President of Business Development for Vayu Technologies and one of the founding members of this spin out technology from Alcatel-Lucent. 

 

 

 

Thom

 

 

Thomas Grace

Vice President and Chief Technology Officer

Thom has 20 years of progressive management experience with various technology companies. From 1993-96, he was a product manager for Echo Management Group, Conway, NH, where he led a team that managed multiple applications, including a clinical record system. From 1996-2007 he served in several capacities at Quality Solutions, Newburyport, MA, including Strategic R&D Project Manager, in which he led a team that moved from a client-server environment to the web. From 2007-2009 he served as the Chief Technical Officer for a Massachusetts technology company that created custom web-based applications across several industries.

 

 

Dara M. Herring, MBA

Vice President, Product Development

Dara Herring is an MBA-educated leader with a notable career in developing strategic initiatives, implementing new service offerings, and improving operations. Most recently, she worked for NovaSom, an Obstructive Sleep Apnea diagnostic service company, as Director of Payer Implementation & Product Management, and then as Senior Director of Marketing. In an almost decade-long career with Cigna Healthcare, Dara served in a number of key leadership roles – implementation and management of online consumer tools, eHealth strategy development, information governance, call and claim operations management, and clinical program development. She has past consulting experience with clients such as Johnson & Johnson and the American Red Cross.  

Matt

 

 

Matthew Lockwood Mullaney, MBA

Vice President, Business Development

 Matthew Lockwood Mullaney has over 20 years of strategic business leadership working in venture capital, business development, consulting, and health insurance. Prior to joining Seniorlink, Matt led regional strategy and planning in the Massachusetts, New Hampshire, and Maine markets for Harvard Pilgrim Health Care, America's highest rated health insurance plan for six years running. Previously, he served pharmaceutical and biotech clients with The Boston Consulting Group, and his earlier experience includes work in biotech business development and venture capital. 

 

 

 

Matt

 

Janice Masi 

Vice President and Executive Director, Caregiver Homes

Janice Masi has been a leader in the development and growth of Caregiver Homes. Previously, as Director of Clinical Services for Seniorlink, Janice was responsible for the company’s elder care coordinated service delivery system, professional care advisory services and the delivery of its care management services. Prior to joining Seniorlink, Janice served as regional manager for Prism Rehab Systems, a national sub-acute rehabilitation company. Janice has held senior management positions at a number of recognized rehabilitation facilities, and has extensive knowledge of geriatric rehabilitation, treatment of traumatic brain injury and the implementation of clinical programming in settings across the continuum of care.

 

 

 

rachel richards

 

 

Rachel M. Richards

Vice President, Government Relations

 Rachel Richards has had an extensive career in healthcare program development, including more than 20 years in the Commonwealth of Massachusetts' Executive Office of Health and Human Services. Most recently, she served a dual role as the Director of the Office of Long Term Care for the state Medicaid agency and as Assistant Secretary for the Executive Office of Elder Affairs. Rachel managed the Medicaid agency's long-term services and supports and a statewide Home Care program for elders. In addition, Rachel oversaw the initial pilot for Adult Foster Care in Massachusetts and the program's subsequent development. She also directed the management of a first-in-nation, fully integrated health plan for dually eligible beneficiaries (Senior Care Options) as well as the Program of All-inclusive Care for the Elderly (PACE). 

 

David

 

 

David Young, PhD

Vice President, Center for Clinical Excellence

 Dr. David Young has extensive experience in healthcare service delivery, healthcare management, and information technology. As a clinical psychologist, he has studied and treated individuals with chronic physical conditions, including intractable pain problems leading to disability in the elder and work-injured populations. Prior to joining Seniorlink, David held management positions in the field of rehabilitation at Advantage Health Corporation and HealthSouth. He has designed software and clinical workflow solutions for case and risk management of rehabilitation services, and implemented numerous client satisfaction systems.


 To contact Management, please call (617) 456-3700.

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